Frequently asked questions
Everything you need to know about immi247. Can't find an answer? Reach out from our contact page.
Getting started
What is immi247?
immi247 is a platform that brings clients and immigration consultants into one secure workspace — so applications, documents and communication stay organized from start to finish.
How do I create an account?
Click “Get started”, choose whether you're a client or a consultant, and fill in your details. You'll be signing in within a minute.
Is immi247 free to try?
Clients can create an account for free. Consultants subscribe to a package to unlock the full workspace — you can explore the panel before paying.
Clients & consultants
How do consultants and clients work together?
Consultants manage their clients, packages and cases from their dashboard, while clients get a clear, real-time view of their own progress and can reach their consultant directly.
Can I switch consultants?
Yes. Your case history and documents stay with your account, so moving to another consultant on the platform is seamless.
How do I track my application status?
Your dashboard shows each application's milestones and current status in real time, updated by your consultant as things progress.
Billing & subscriptions
How does billing work for consultants?
Consultants subscribe to a package to unlock the full workspace. You can review available packages and pay securely from the purchase page in your panel.
Which payment methods are supported?
Depending on configuration, we support card payments, PayPal and bank transfer. Available methods appear at checkout.
Can I cancel my subscription?
Yes — you can cancel anytime from your panel. Your access remains active until the end of the current billing period.
Security & support
Is my data secure?
Yes. We use short-lived sessions, device management, encryption in transit and hashed credentials so your information stays yours. See our Privacy Policy for details.
How can I get support?
Open a support ticket from your panel — attach files, set a priority and get prioritized answers from our team. You can also email support@immi247.com.
Where is my data stored?
Your data is stored securely and is only shared between you and the consultant you're working with. We never sell your personal information.